FREQUENTLY ASKED QUESTIONS
- WHO ARE YOU? WHAT MAKES MAYA OT RAYA DIFFERENT?
- ARE YOUR PRICES COMPETITIVE?
- WHAT DO YOU MEAN BY ”EVERY PEACE IS CUSTOMIZABLE”?
- DO YOU ACCEPT CUSTOM ORDERS?
- HOW DO I ORDER CUSTOM PRODUCT?
- WHY SHOULD I SUBSCRIBE TO YOUR NEWSLETTER?
- DO YOU OFFER DISCOUNTS?
- I LIKE AN OLDER DESIGN FROM YOUR PORTFOLIO, THAT IS NO LONGER INSTPCK. CAN YOU RECREATE IT?
- ARE THERE ANY SPECIAL CARE INSTRUCTIONS FOR YOUR JEWELRY?
WHO ARE YOU? WHAT MAKES MAYA OT RAYA DIFFERENT?
- MR is different because it creates an unique design combining the softness of the thread with the shine of gems and pearls. You can add your own personal meaning and individual style to every precious piece.
ARE YOUR PRICES COMPETITIVE?
- Our prices are based on materials and labor. Materials include things like precious metals, gemstones, clasps, etc. and the labor is based on the hands-on time that it takes to make the jewelry.
- In spite of the fact that our jewelry is hand made one piece at a time, our prices are comparable to jewelry of similar quality found in other stores.
WHAT DO YOU MEAN BY ”EVERY PEACE IS CUSTOMIZABLE”?
- Once you find a design you like on MR, you can make it personal by selecting the center and accent gems, and accessories like earring backs and chains. Just email me and we can discuss everything.
DO YOU ACCEPT CUSTOM ORDERS?
- Yes, i adore creating custom designs.
HOW DO I ORDER CUSTOM PRODUCT?
- The first thing you should already know or have available, is a basic concept of what you would like for your custom jewelry/hand bag or other accessory design. Think about what you want your jewelry/accessory to look like or what characteristics it should possess in order to make it unique. After all, the purpose of having your jewelry custom made is to create something special and one-of-a-kind. We’ll answer any questions that you have and we’ll also offer suggestions that will help flush out more of your own ideas.
- I invite you to share your ideas with me. I am happy to provide a quote for the creation of your dream jewelry.
- Anything that you have specific needs or wants for should be made into a list. In addition, you should gather any images/links of things that look similar to the jewelry that you would like made. After you create your list and gather your images visit our Custom Order page and submit you’re your information.
WHY SHOULD I SUBSCRIBE TO YOUR NEWSLETTER?
- Subscribers see new Maya ot Raya designs first, before they are available on our site. Every month, we report on the latest jewelry trends, what stars are wearing and cool new designers. We also occasionally send our subscribers special offers and coupons.
DO YOU OFFER DISCOUNTS?
- We occasionally send our subscribers special offers and coupons in return for their opinions on new collections.
I LIKE AN OLDER DESIGN FROM YOUR PORTFOLIO, THAT IS NO LONGER INSTPCK. CAN YOU RECREATE IT?
- Most of the time I can recreate a past design, if I have access to the same supplies. I often use unusual stones and vintage beads that are in a limited quantity, so I sometimes am not able to recreate designs exactly more than once. However, usually a satisfactory substitution can be made. Please contact me to find out availability.
ARE THERE ANY SPECIAL CARE INSTRUCTIONS FOR YOUR JEWELRY?
- For jewelry care information please visit JEWELRY CARE page.